Privacy Policy

1. Scope and overview

EchoNote is operated by myhome802 (“we,” “us,” or “our”). This policy explains how we handle information when you use the EchoNote iOS app and this website. Core recording features do not require an EchoNote account.

If you use a third-party destination or service to save, back up, send, or share content, that third party's policy also applies.

2. Data processed in the app

Audio recordings

Audio captured through the microphone is stored on your device for recording, playback, waveform generation, and exports you initiate.

Transcripts, markers, and recording information

Transcript or subtitle text, markers, titles, duration, recording time, language, quality mode, and file size are stored on the device to organize, search, play back, and export your work.

Settings and local state

Language, recording quality, interface preferences, and model state may be stored on the device so the app works according to your choices.

The app captures and stores audio on device only after you start recording. We do not receive recording content unless you choose to attach it to a support email; the app also does not automatically transmit your contacts, photos, or precise location to us.

3. Permissions and system features

• Microphone: Required to record audio. Recording will not work if permission is denied.
• Background audio: Lets a recording you started continue while the screen is locked or another app is in front.
• Files and sharing interface: Used only when you initiate an export and iOS lets you choose a destination or recipient. This does not give EchoNote ongoing access to all of your files.

You can review or change applicable permissions, such as microphone access, in iOS Settings. Export destinations and recipients are selected through the iOS interface when you export.

4. On-device AI and network connections

EchoNote's transcription AI processes audio on your device. We do not send recordings to EchoNote servers to produce transcripts, and we do not use your recordings to train remote AI models.

EchoNote does not send recordings to us through Apple system services. Apple's handling of App Store, operating-system, licensing, and optional diagnostics data is governed by Apple's privacy policy.

5. Exports, sharing, and system backups

When you export audio, transcripts, or subtitles, the content is sent to the destination or recipient you select in the system interface, such as Files, local storage, a cloud drive, email, or another app. We do not control how those third parties handle it afterward.

Depending on your iPhone and iCloud settings, iOS device backups may occur automatically and include EchoNote's local data. Apple and your system settings control those backups; EchoNote does not.

Check the destination before exporting. Once a sensitive recording is sent to another person or service, copying, retention, and access are affected by that recipient's rules and actions.

6. Website visits and support requests

Website technical logs

Cloudflare provides this site's hosting, content delivery, and security protection. To deliver pages, prevent abuse, and troubleshoot problems, Cloudflare may process IP address, request time, visited URL, browser or device type, request headers, and security event logs. We currently do not include third-party advertising or behavioral analytics scripts on the site.

Contacting support

If you email us, we and our email provider process your email address, message, and any attachment or diagnostic information you choose to provide to respond, investigate issues, maintain security, prevent abuse, meet legal obligations, and support the service. Do not send sensitive recordings unrelated to your support request.

7. Retention and your deletion controls

• Recordings, transcripts, and markers remain on the device until you delete them in the app or use iOS to delete the app and its data. Using “Offload App” may retain documents and data.
• Copies in existing iCloud or device backups may remain until the relevant backup is deleted or rotated.
• Exported copies are retained by the destination or recipient you selected. Deleting the original in EchoNote does not delete those copies.
• Support emails are kept as long as reasonably needed to resolve the issue, meet legal obligations, and maintain appropriate business records. Cloudflare logs follow its service configuration and retention practices.

8. Your rights and how to make a request

We cannot access recordings or transcripts that remain only on your device; you can manage and delete them in the app or through iOS. For support emails, website logs, and other personal information we actually hold, applicable law may give you rights to request access or a copy, correction, deletion, restriction or objection, withdrawal of consent, data portability, and a complaint to a regulator.

Email support@myhome802.com and describe your request. To protect information, we may need to verify your identity. We will respond within the period required by applicable law and explain if a legal retention duty or other lawful reason prevents us from fulfilling a request.

Legal bases where applicable

Where a legal basis must be stated, website security logs are generally processed for our legitimate interests in keeping the site secure and reliable; support information is processed to respond to your request, provide support, and meet legal obligations. Where processing relies on consent, you may withdraw it as permitted by applicable law.

9. Sharing, sale, and international processing

We do not sell or rent personal information, and we do not use recordings or transcripts for targeted advertising. Information may be processed or disclosed in circumstances including:

• Sending content to a destination, recipient, or service you deliberately select for export;
• Apple processing technical data related to the App Store, licensing, optional diagnostics, or backups you enable;
• Cloudflare and our email provider processing information needed for website delivery, security, and support communications;
• When reasonably necessary to comply with applicable law or valid legal process, or to protect users, the public, and our rights and safety; or
• As part of a merger, acquisition, or asset transfer, subject to applicable law and appropriate safeguards for business information we actually hold.

Website logs, support communications, and technical information related to Apple services may be processed outside your country or region, subject to provider safeguards and applicable law. Legal requests or corporate transactions can involve only data we actually hold; we cannot disclose local recordings that never left the device.

10. Security

EchoNote reduces privacy risk through on-device processing, limited network transfer, and iOS system protections. Protect your iPhone with a device passcode, biometrics, and secure backup settings. No storage or transmission method is absolutely secure, so choose export destinations and recipients carefully.

11. Recording consent and lawful use

Countries, regions, and contexts have different requirements for recording, notice, and consent. You are responsible for notifying participants, obtaining any required permission before recording, and using, storing, and sharing recordings lawfully. When recording minors, obtain any permission required from the school, guardian, and participants.

12. Children's privacy

EchoNote is not designed as a service for children to use independently. We do not knowingly collect children's recordings or personal information through the app. If you believe a child has provided personal information to us without appropriate authorization, please contact us.

13. Changes to this policy

We may update this policy as the product, legal requirements, or data practices change. We will publish the new version here and revise the effective date. Where reasonably practicable, material changes will also be highlighted in the app or on the website.